What can Big Island Front Desk do for you?
Increase Revenue!
More Reservations
Using proven rate management secrets in collaboration with a first-rate marketing team, get more bookings and more cash flow!
Less Management Commission
With surpassing service and rates equal to or less than other management companies, you can enjoy the Front Desk difference in confidence.
Controlled Inventory
We accept a limited inventory of quality properties to maximize your marketing exposure and revenue potential. Experience the benefits of being on our program.
On-Line Marketing
Your On-Line Marketing Package
24/7 access to booking YOUR property.
A personalized description of your property.
Ten digital pictures, professionally manipulated for excellent quality.
A list of rates and amenities.
Availability Means Bookings
An easy-to-use property search page allows potential guests to quickly find the property that fits their preferred size, price, and location.
Full Vacation Planning
Our dynamic website is more than a property search page... it’s an entire vacation planner for visitors to the Big Island.
Be in Control — More Choices
Control Your Return
Control your nightly rate – we set it but give you the option to change it.
For example: If cleaning costs affect profits, using minimum stays helps increase ROI.
Smart Management
A Smarter Maid Service Approach
We coordinate your preferred vendor and inspect before/after every stay to maintain quality.
24-Hour On-Duty Manager
Locked out? Need assistance? Call 1.888.315.4157 anytime.
Greater Flexibility
Check Your Availability Online
Access booking history and availability through your secure owner portal.
Eliminate Maid Service Nightmares
Choose or switch cleaning vendors at any time.
A Growing Network of Opportunity
The Front Desk Network
A trusted ecosystem offering increased marketing exposure, support, and tools for vacation rental owners.
How do we work for your guests?
Service & Rates
From marketing to on-island support, our services are designed to simplify hosting while maximizing your revenue and enhancing guest satisfaction.
Services and Rates Provided:
- On-line Marketing and Promotion
- Cleaning & Linen Coordination
- 24-hour Key Disbursement
- Owner Online Booking Portal
- 24-Hour Response Support
- Monthly Property Condition Reports
- Monthly Statements via Email
- Access to The Big Island Passport
- Guest Management Services
- Public Online Booking Availability
- Professional Bookkeeping
- Before & After Stay Inspections
- IRS & Hawaii Tax Reporting
Monthly Commission & Hosting: 30% + $50/month
*Startup fee includes photography, setup, inspections, and administrative preparation.
Property Owner FAQ’s
Why is there a start-up fee?
Preparing your property includes pro photography, descriptions, ratings, lockbox setup, directions, and a guest directory.
Why is there a hosting fee?
Hosting advanced booking systems and marketing platforms requires ongoing infrastructure and development costs.
Will you take any property?
Only properties meeting our quality standards are accepted to maintain guest satisfaction and brand reliability.
How do I submit my property?
Call 1.888.315.4157 or contact us through our website. Inspections are free and considered an investment in future partnerships.

